FAQ

A domain name is the name that users on the Internet would use to access your website. For example, google.com, ibm.com and woolworths.com.au are all domain names.

Yes, all websites need a domain name.

Yes, there is a cost involved. Usually the domain name cost changed between £10 to £20 but there are premium domain names which will cost more.

You can obtain a domain name ending in .com or better still, one ending in in .co.k (or .org.uk etc.). The domain names ending with .uk are for UK businesses, entities and individuals.

We can definitely assist you with the process of obtaining a suitable domain name.

Certainly. If you have a domain name, we can use that for your new website.

Well, that to a great extent depends on what your site is about and what information you would like to share with your customers or people who are likely to visit your website. A typical small business site would usually contain information about the business, products, services and contact information. So the information required to construct all these different pages for your website needs to be put together by you. Photos and business logo (if available) also go a long way in enhancing the visual appeal of a website.

We can help you with this, however there may be a cost involved. We can take your highlights (well, you need to provide us the main points at least!) and write up suitable content for the website page. Alternatively, you could engage a professional writer to put the text content together for you.

It is not mandatory to have a logo. If you have one, we can incorporate that in to the website. If you don't have a logo but would like to get one, we can help (additional cost).

All website content that you provide us must be in soft copy. That is, the content must be computer readable and ready to use. If you only have printed copies (and not computer soft copy) of content that you would like to use on the website, the process becomes a bit more complicated for us. The content may have to be scanned and converted before it can be used. If this is required for your website, additional charges will apply.

Photos and images must also be computer soft copy files. If you only have printed copies of photos, then we need to make the effort of scanning these. Providing us printed photos/images for use on your site may incur additional charges.

We will only resize or cut/crop photos if required before using it for the website. If more complicated operations like photo editing is required (like removing people/objects from the photo), then additional charges will apply.

SEO is a technique or process that is used to improve the the visibility of your website on the various internet search engines (like Google, Yahoo, Bing etc.).

We will ensure that your website is constructed in line with the best practices of SEO. All the basic optimization rules will be adhered to while we are making your site.

A computer system (usually called a webserver) that is accessible on the Internet will host your website. For a small business it is not worth the expense or the effort in setting up your own webserver. So we use the services of website hosting companies that would often host websites for their many customers.

We build websites on all different platforms For Example – Wordpress, Woo Commerce, Custom PHP, etc. We have over 10 years of experience in website development.

Yes, we can redesign your existing site or do it from scratch. Generally we suggest our clients to do it from scratch as that will give the website a much better look.

It is hard to say something before we know what you need. If you already have a website or you have the complete plan in mind we will understand the nature of your business and give you a complete plan. Our Prices would start from as little as £350.00. You can check our affordable packages for web design here.

We will need to know minimum about your business, your colour choices, your logo and contact information and which pages will be on your website so that we can prepare a draft to present to you.

The time it takes to produce a website depends on the size and complexity of your site. At average a 5-7 paes website would take 3 weeks but this time mostly relies on how quickly we receive feedback from you and also the content required for websites.

All our websites are responsive and works fine with all mobile, laptop, ipad and tablets.

At the moment we don't have this service available.

Yes. We have a number of options for setting up an e-commerce website, including integration with popular payment providers like PayPal, WorldPay or Sage Pay.

Yes, you own the website and you can make changes at any time if you wish. We use mainly Wordpress to create our websites which has a very strong Content Management System to let users to update the pages.

A content management system (CMS) helps you to update the contents, images on your website without any additional software or technical skill. While using a CMS, you can add new pages, upload images and be in full control of your site - all you need is a web browser and an internet connection.

Yes, we do! We have talented and experienced content writers to help you to get your message across simply and directly to your customers. It is an extra work and will cost depending on the size or number of pages.

Yes, we sure can. We can design a unique logo for your business.

Yes. We can always talk to you on the phone and understand your business and communicate via email or phones to finish your website.

The website comes to you at a 1 time cost. After the first year you only have to renew the domain and hosting which is usually between £150 to £250 depending on the number of domains and pages on your website.